Faulty Products

We'll replace it, contact us as soon as possible

Wrong Colour Sent

We'll replace it with correct colour. Contact us immediately

Colour not as Expected

No refunds. Natural products vary between batches. Always order samples first and look at them in bright light and shade after painting two coats as per instructions.

Change of Mind

No returns or refunds

Damaged in Transit

Take photos and contact us immediately. We'll arrange replacement and contact courier.

Our strong recommendation

Order sample first. Test on actual surface to be painted. View in different light (morning, afternoon, evening)